General Questions
Please get in touch with us right away and we’ll come back and make it right. We have a satisfaction guarantee that we stand by.
We will bring the equipment and cleaning products needed to clean your home. We use professional products that are much more effective than “grocery store” products.
We don’t do in-home estimates. We base your quote on the square footage of the home and the information you provide us concerning the condition of the house.
When we provide a quote, it’s our best guess estimate based on the information you provided us about the condition of your home. If feel we can’t get the house clean as quoted, we will notify you immediately to give you the option to add more time at an additional cost or set priorities for what we will focus on cleaning.
Easy . . . fill out the Request a Quote form on this website or give us a call at (425) 890-3510.
Scheduling Questions
No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or a pre-determined number of appointments. We hope that our quality will keep you on our schedules!
You are not charged until after the cleaning has been completed.
We do our best to be “right on time.” But, we do have a one-hour arrival window to account for traffic, going over on the previous house or weather. If we are going to be more than 30 minutes early or late we will call you.
It’s completely up to you. If you’re not going to be home, make sure you let us know. You can hide a key, give us the door code or we can maintain a key in the office so we can access your house on cleaning day.
We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
Cleaning Questions
Absolutely. The cleaners go through a screening process that includes a police background check, reference checks, and in-person interviews. We hire for integrity and train for skill.
For cleanings under 7 hours we only send one cleaner. For longer cleanings, we will send two cleaners.
We offer recurring maid services (weekly, biweekly and monthly), one-time deep cleanings, move in/out cleanings, vacation rental cleaning and office cleaning. And, since Covid, we nore offer professional disinfecting.
We use primarily Betco products. These are professional janitorial cleaners that are much more effective than grocery store products.
In the footer of this page is a link to our cleaning checklist. All of our cleaners are trained to follow this checklist.