Terms of Service for Attractive Home Cleaning
Effective Date: December 31, 2024
Welcome to Attractive Home Cleaning!
By using our cleaning services, you agree to the following terms and conditions. Please read them carefully.
1. Services Provided
Attractive Home Cleaning provides professional residential and light commercial cleaning services. The scope of work will be outlined during booking and confirmed before service begins.
2. Booking and Scheduling
Services must be booked in advance through our website, email, or phone.
Changes or cancellations must be made at least 48 hours before the scheduled service. Late cancellations will incur a fee.
We reserve the right to reschedule services in case of emergencies or unforeseen circumstances, with prior notice.
3. Payment Terms
Payment is due at the time of service.
Accepted payment methods include credit card & bank transfer.
Late payments may result in additional fees or suspension of services.
4. Customer Responsibilities
Please ensure safe and unobstructed access to your property on the day of service.
Valuable or fragile items should be secured or removed before cleaning.
Our cleaners are not responsible for damages to items not properly secured or disclosed as delicate.
5. Satisfaction Guarantee
We strive to provide excellent service. If you’re not satisfied, please contact us within 24 hours so we can address the issue. We offer 100% service guarantee
6. Cancellation and Refunds
Cancellations made with less than 24 hour notice may incur a fee of 50% of cleaning service fee
Refunds will only be issued in cases where services were not delivered as agreed.
7. Liability
Attractive Home Cleaning is insured for damages or injuries caused by our team during service.
We are not liable for pre-existing damages, wear and tear, or issues arising from unsafe or unsanitary conditions.
8. Termination of Services
We reserve the right to terminate services for any reason, including but not limited to unsafe working conditions, non-payment, or breach of these terms.
9. Changes to Terms
We may update these terms from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For questions or concerns about these terms, please contact us:
Email: info@attractivehomecleaning.com
Phone: 425-890-3510
Address:PO Box 2214 Lynnwood, WA 98037